Privacy policy | Seehütte Neusiedlersee

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Data protection | Seehütte Neusiedlersee
Declaration on the duty to inform (privacy policy) for Seehütte Neusiedlersee

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing on our website "Seehütte Neusiedlersee". When you visit our website, your IP address and the start and end of the session are recorded for the duration of this session. This is for technical reasons and therefore constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Unless otherwise specified below, we will not process this data any further.

Contact us - how to contact the Seehütte Neusiedlersee

If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Data storage

We would like to point out that for the purpose of simplifying the booking process and for subsequent contract processing, the website operator stores the IP data of the connection owner as part of cookies, as well as the name, address and credit card number when booking the Seehütte Rust, Romantika I, Pfahlbau 7071 Rust.

In addition, the following data is also stored by us for the purpose of processing the contract: Booking period, number of persons for the booking, names and date of birth. Furthermore, we require a copy of the passports of the arriving guests for the guest sheet. The data provided by you is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. Data will not be transmitted to third parties, with the exception of the transmission of credit card data to the processing bank institutes / payment service providers for the purpose of debiting the travel price and to the municipality. 7071 Rust in Burgenland for the payment of local taxes and to our tax advisor to fulfill our tax obligations.

After canceling the booking process, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years).  

The data name, address, booked service and service date as well as booking date are also stored until the expiry of the legally prescribed period. Data processing is carried out on the basis of the statutory provisions of Section 96 (3) TKG and Article 6 (1) (a) (consent) and/or (b) (necessary for the performance of the contract) of the GDPR.  

Cookies

Our website "Seehütte Neusiedlersee" uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser on your next visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If you deactivate cookies, the functionality of our website may be restricted.

Google Analytics, eTracker, web analysis

Our website "Seehütte Neusiedlersee" uses functions from Google and WordPress. Cookies are used for this purpose, which enable your use of the website to be analyzed. The information generated in this way is transferred to the provider's server and stored there.

You can prevent this by setting up your browser so that no cookies are stored. We have concluded a corresponding contract with the provider for order data processing. Your IP address is recorded, but immediately pseudonymized (e.g. by deleting the last 8 bits). This means that only a rough localization is possible.

Data processing is carried out on the basis of the statutory provisions of Section 96 (3) TKG and Article 6 (1) (a) (consent) and/or (f) (legitimate interest) of the GDPR.

Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. As the privacy of our users is important to us, the user data is pseudonymized. The user data is stored for the legally valid duration.

Data processing when using PMS systems (widgets)

Widgets from the company zadego GmbH (easybooking) are implemented on these pages. 

zadego GmbH, Anton-Melzer-Straße 10, 6020 Innsbruck, Austria

The provider is a PMS system, which is the provider of our booking software. The widgets are as follows:

  • Inquiry form

  • Booking mask

  • Availability calendar 

1. general

To submit your request or Booking to be able to process your request, it is necessary that the data you provide is processed.

We and zadego GmbH (both together also referred to as "provider") have a contractually regulated business relationship. We purchase an administration system or booking software. 

The personal data you provide will be transferred to the management system and to companies that have a business relationship with the management system. This transfer takes place in particular to the above-mentioned landlords, and possibly also to tourism associations, Burgenland Tourist BoardThe following companies are connected to the management system and/or landlord and must be called upon to fulfill post-contractual obligations.

The use of personal data by the providers is governed by the applicable statutory provisions and the consent you have given to the use of your data.

2. collection of data

As part of an inquiry or booking with us, you provide relevant data for this purpose. This is usually your first and last name, e-mail address and postal address, but may also include your date of birth or other personal data. This data is only collected to the extent permitted by law and only with your consent and through your active cooperation. If consent is given electronically as part of the services, the statutory information obligations are taken into account and this consent is logged using suitable technical systems.

3 Purpose of this data processing

We will process your personal data in this context for the following purposes:

  • Offer submission

  • Fulfillment of reporting obligation

  • Payment processing

If personal data is entered in one of these widgets (your contact details, e-mail, details of your desired stay in our house), this is always done on a voluntary basis and only for the purpose of being able to make a corresponding offer for your desired stay. If no contractual relationship is established between the parties (i.e. there is no stay in our cabins), your data will be deleted from our systems immediately. In individual cases, statutory retention and deletion periods must be observed.

Newsletter

You have the option of subscribing to our newsletter via our website. To do this, we need your e-mail address and your declaration that you agree to receive the newsletter.

As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address info@die-seehuette.at We will then immediately delete your data in connection with the newsletter mailing. This revocation does not affect the legality of the processing carried out on the basis of the consent until the revocation.

Your rights

In principle, you have the right to information, correction, deletion, restriction, data portability, revocation and objection with regard to your data stored by us. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can contact us at info@die-seehuette.at complain.

You can reach us using the following contact details:

Seehütte Neusiedlersee - vacation on Lake Neusiedl,

Romantika I & II, 7071 Rust, Austria

Mail: info@seehuette-neusiedlersee.at

Status: 05.08.2022

1. Privacy at a Glance

General Notes

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data collection on this website

Who is responsible for the data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the section „Notice Concerning the Party Responsible“ in this privacy policy.

How do we collect your data?

Your data is collected, on the one hand, by you providing it to us. This may, for example, be data that you enter into a contact form.

Other data is collected automatically or after your consent by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of the page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other order requests.

What rights do you have regarding your data?

You have the right at any time to obtain information free of charge regarding the origin, recipient, and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given consent for data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. In addition, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and any other questions you may have about data protection.

Analytics and third-party tools

When you visit this website, your browsing behavior may be statistically evaluated. This is mainly done using so-called analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

2. Hosting

We host our website's content with the following provider:

External hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the hoster or hosters. This may primarily include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access, and other data generated via a website.

External hosting is carried out for the purpose of fulfilling the contract with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR). If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 165(3) of the German Telecommunications Act (TKG 2021), insofar as the consent includes the storage of cookies or access to information on the user's terminal device (e.g., device fingerprinting). Consent can be revoked at any time.

Our hoster(s) will only process your data to the extent necessary to fulfill its performance obligations and will follow our instructions regarding this data.

We use the following hoster(s):

HOSTINGER operations, UAB
Svitrigailos str. 34, Vilnius 03230 Lithuania
Phone: +37064503378
Email: domains@hostinger.com

Data processing on behalf of a controller

We have concluded a data processing agreement (DPA) for the use of the aforementioned service. This is a data protection contract required by law which ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Notes and Mandatory Information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose that happens.

Please note that data transmission over the Internet (e.g., via email) can have security vulnerabilities. It is not possible to completely protect data from unauthorized access by third parties.

Note on the responsible party

The responsible party for data processing on this website is:

Owner: Laila Suppan-Dado
Lichteneckergasse 11
2511 Pfaffstätten

Phone: +436645032842
E-mail: info@seehuette-neusiedlersee.at

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g., names, email addresses, or the like).

Storage period

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing ceases to apply. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, provided we have no other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons cease to apply.

General information on the legal basis of data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, provided that special categories of data are processed pursuant to Art. 9 para. 1 GDPR. In the event of explicit consent to the transfer of personal data to third countries, the data processing is also based on Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g., via device fingerprinting), the data processing is additionally based on § 165 para. 3 TKG 2021 (Telecommunications Act). Consent can be revoked at any time. If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary for the fulfillment of a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. The relevant legal bases applicable in each individual case will be provided in the following paragraphs of this privacy policy.

Note on data transfer to third countries that are not secure under data protection law, as well as transfer to US companies that are not DPF-certified

We use, among other things, tools from companies based in third countries that are not secure under data protection law, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to and processed in these countries. We would like to point out that it cannot be guaranteed that third countries lacking secure data protection laws offer a level of data protection comparable to that of the EU.

We point out that the USA, as a safe third country, fundamentally has a level of data protection comparable to that of the EU. Data transfer to the USA is therefore permissible if the recipient has certification under the „EU-US Data Privacy Framework“ (DPF) or has appropriate additional safeguards. Information on transfers to third countries, including the data recipients, can be found in this privacy policy.

Recipients of personal data

As part of our business operations, we work with various external entities. In some cases, this also requires the transfer of personal data to these external entities. We only disclose personal data to external entities if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g., disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6(1)(f) GDPR, or if another legal basis permits the data disclosure. When using processors, we only pass on our customers' personal data on the basis of a valid data processing agreement. In the case of joint controllership, a joint processing agreement is concluded.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent that has already been granted at any time. The legality of the data processing carried out up to the revocation remains unaffected by the revocation.

Right to object to data collection in specific cases and against direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS ASSOCIATED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work, or the place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a standard, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

Access, rectification and erasure

Under the applicable statutory provisions, you have the right at any time to obtain free information about your stored personal data, their origin and recipients, and the purpose of the data processing, and, if applicable, a right to the correction or deletion of this data. You can contact us at any time regarding this or any other questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

  • If you contest the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of erasure.
  • If we no longer need your personal data, but you need it for the exercise, defense, or establishment of legal claims, you have the right to request the restriction of the processing of your personal data instead of its deletion.
  • If you have filed an objection pursuant to Art. 21 para. 1 GDPR, a balancing of interests between yours and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may only be processed – aside from their storage – with your consent, or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address bar of the browser switches from „http://“ to „https://“ and by the lock symbol in your browser bar.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data collection on this website

Cookies

Our website uses so-called „cookies.“ Cookies are small data packets that do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser deletes them automatically.

Cookies can come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.

Cookies that are required for the electronic communication process, to provide certain functions requested by you (e.g., for the shopping cart function), or to optimize the website (e.g., cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is based exclusively on this consent (Art. 6 para. 1 lit. a GDPR and Section 165 para. 3 TKG 2021); the consent can be revoked at any time.

You can configure your browser to notify you about the placement of cookies and allow cookies only on a case-by-case basis, exclude the acceptance of cookies for specific cases or in general, and activate the automatic deletion of cookies when closing the browser. Deactivating cookies may limit the functionality of this website.

You can find out which cookies and services are used on this website in this privacy policy.

Borlabs Cookie

We use Borlabs Cookie on our website, a consent management tool provided by Borlabs GmbH, Rübenkamp 32, 22305 Hamburg, Germany (hereinafter referred to as „Borlabs Cookie“). Borlabs Cookie helps us manage our website visitors' consents to the storage of certain cookies or the use of certain technologies and to document them in compliance with data protection laws.

For this purpose, Borlabs Cookie stores a cookie in your browser in order to be able to assign the consents you have given or their revocation. In addition, consents are logged. Among other things, the following data may be processed: consent status, time of consent, consent ID if applicable, technical browser information.

The processing is carried out for the purpose of obtaining, managing, and verifying consents. The legal basis is your consent (Art. 6 (1) lit. a GDPR) and—insofar as the storage/reading of information on your terminal equipment is concerned—§ 165 (3) TKG 2021. The consent can be revoked at any time.

For more information, please see Borlabs' privacy policy: https://de.borlabs.io/datenschutz/.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Server request time
  • IP address

These data will not be combined with other data sources.

The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of their website—for this purpose, the server log files must be collected.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of requests addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.

The data you entered in the contact form will remain with us until you ask us to delete it, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Inquiry by email, phone, or fax

If you contact us by email, telephone, or fax, your request, including all resulting personal data (name, request), will be stored and processed by us for the purpose of handling your request. We will not pass this data on without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of requests addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.

The data you sent us via contact requests will remain with us until you ask us to delete it, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Processing of customer and contract data

We collect, process, and use personal data to the extent necessary to establish, shape the content of, or modify a contractual relationship (customer and contract data). This may include master data (e.g., name, address), communication data (e.g., email, telephone), booking/inquiry data, as well as contract and payment data.

The processing is carried out for the performance of a contract or for the implementation of pre-contractual measures (Art. 6 para. 1 lit. b GDPR) and – if necessary – for the fulfillment of legal obligations (Art. 6 para. 1 lit. c GDPR) and/or based on legitimate interests (Art. 6 para. 1 lit. f GDPR), e.g., for the defense against legal claims, for IT security, or for the optimization of internal processes.

The data will be deleted as soon as it is no longer required for the purpose of its processing and there are no statutory retention obligations to the contrary (e.g., retention obligations under tax and commercial law).

Data transmission upon conclusion of a contract for services and digital content

If you conclude or initiate a contract for services and/or digital content via our website, we transmit personal data to third parties only to the extent necessary for the performance of the contract. Recipients may, in particular, be payment service providers, IT service providers, hosting/email service providers, or other companies commissioned with the provision of services.

The legal basis for the data transmission is Art. 6 para. 1 lit. b GDPR (contract/initiation) and – insofar as necessary – Art. 6 para. 1 lit. c GDPR (legal obligation).

Payment Services (Stripe)

We use the payment service provider Stripe to process payments. For users in Europe, the provider is generally Stripe Payments Europe, Ltd. (hereinafter referred to as „Stripe“), 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland.

If you choose a payment method via Stripe, the payment processing is handled by Stripe. In doing so, we transmit the data necessary for payment processing (e.g., name, email address, billing/payment information, amount, currency, transaction reference). Depending on the payment method, Stripe processes payment data in particular (e.g., credit/debit card details), bank details (e.g., IBAN for SEPA), as well as technical data (e.g., IP address, device and browser data) to carry out the payment and for fraud prevention.

The processing is carried out for the purpose of payment processing and contract fulfillment (Art. 6 para. 1 lit. b GDPR). To the extent that Stripe processes data for fraud prevention, IT security, and optimization, this may be based on legitimate interests (Art. 6 para. 1 lit. f GDPR).

It cannot be ruled out that Stripe also transmits personal data to third countries (e.g., USA). Stripe provides appropriate safeguards for this purpose; furthermore, Stripe refers to certification under the EU-US Data Privacy Framework (DPF) for certain scenarios. For further information, please refer to Stripe's privacy policy.

Encrypted payment transactions on the website: Your payment data is transmitted via an encrypted connection (SSL or TLS encryption). This prevents third parties from reading the data you transmit.

For more information on data privacy at Stripe, click here: https://stripe.com/de/privacy.

5. Plugins and Tools

Google Fonts (local hosting)

This site uses so-called Google Fonts, provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. A connection to Google's servers does not take place in the process.

For more information about Google Fonts, please visit https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Font Awesome (local hosting)

This site uses Font Awesome for the consistent display of fonts. Font Awesome is installed locally. No connection to Fonticons, Inc. servers is established in the process.

For more information about Font Awesome, please refer to the Font Awesome privacy policy at: https://fontawesome.com/privacy.

Google Tag Manager

We use the Google Tag Manager on this website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland („Google“).

The Google Tag Manager is used to manage website tags via an interface. The Tag Manager itself generally does not create user profiles, does not store its own cookies (except possibly technically necessary ones), and does not carry out independent analyses. However, it triggers other tags, which in turn may collect data (e.g., Google Analytics or Google Ads). In this process, your IP address in particular may be processed for technical reasons and transmitted to Google servers.

Deployment only takes place with your consent (Art. 6 para. 1 lit. a GDPR) and – insofar as required – on the basis of § 165 para. 3 TKG 2021. Consent can be revoked at any time.

For more information: Google Privacy Policy: https://policies.google.com/privacy?hl=de.

Google Analytics

If you have given your consent, this website uses Google Analytics (Google Analytics 4). The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics allows us to analyze website visitor behavior. In the process, we receive various usage data, such as page views, dwell time, operating systems used, and the user's origin. This data may be compiled by Google into a profile and assigned to the respective end device or browser.

Use is based exclusively on your consent (Art. 6(1)(a) of the GDPR) and—where necessary—on § 165(3) of the TKG 2021. You may withdraw your consent at any time.

The recipient of the data is, in particular, Google. It cannot be ruled out that data may also be transferred to the United States. Google LLC is certified under the EU-U.S. Data Privacy Framework (DPF).

Further information: https://policies.google.com/privacy?hl=de as well as information about services on partner websites: https://policies.google.com/technologies/partner-sites?hl=de.

Google Ads

We use Google Ads. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads allows us to display advertisements in Google Search or on third-party websites and to measure the success of our advertising campaigns. For this purpose, cookies or similar technologies may be used to record, for example, which ad brought you to our website and what actions (e.g., completion of a booking or inquiry) you perform (conversion tracking). It is also possible that we (if activated) use remarketing functions to show you interest-based advertising.

Use is based exclusively on your consent (Art. 6(1)(a) of the GDPR) and—where necessary—on § 165(3) of the TKG 2021. You may withdraw your consent at any time.

It cannot be ruled out that data may also be transferred to the United States. Google LLC is certified under the EU-U.S. Data Privacy Framework (DPF).

More information about Google Ads: https://policies.google.com/technologies/ads?hl=de as well as Google's Privacy Policy: https://policies.google.com/privacy?hl=de.

Google Maps

This site uses the Google Maps service. The provider is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland. This service allows us to embed maps on our website.

To use the features of Google Maps, it is necessary to store your IP address. This information is typically transmitted to a Google server in the United States and stored there. The provider of this site has no control over this data transfer. When Google Maps is enabled, Google may use Google Fonts to ensure consistent font display. When you access Google Maps, your browser loads the necessary web fonts into its cache to display text and fonts correctly.

The use of Google Maps is in the interest of an appealing presentation of our online services and to make it easy to find the locations indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and Section 165 (3) TKG 2021, insofar as the consent includes the storage of cookies or access to information in the user's terminal equipment (e.g., device fingerprinting). Consent can be revoked at any time.

Data transfers to the United States are based on the European Commission's Standard Contractual Clauses. For details, see here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

For more information on the handling of user data, please refer to Google's privacy policy: https://policies.google.com/privacy?hl=de.

The company is certified under the „EU-US Data Privacy Framework“ (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards when processing data in the USA. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

SolidWP

We have integrated SolidWP into this website. The provider is iThemes Media LLC, 1720 South Kelly Avenue, Edmond, OK 73013, USA (hereinafter „SolidWP“).

SolidWP is used to protect our website from unauthorized access or malicious cyberattacks. To this end, SolidWP collects, among other things, your IP address, the time and source of login attempts, and log data (e.g., the browser used). SolidWP is installed locally on our servers.

SolidWP transmits IP addresses of repeat attackers to a central SolidWP database in the USA (Network Brute Force Protection) to prevent such attacks in the future.

The use of SolidWP is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting their website as effectively as possible against cyberattacks. If corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 165 para. 3 TKG 2021, insofar as the consent includes the storage of cookies or access to information on the user's terminal device (e.g., device fingerprinting). Consent can be revoked at any time.

Data processing when using PMS systems (widgets)

Widgets from the company zadego GmbH (easybooking) are implemented on these pages.

zadego GmbH, Anton-Melzer-Strasse 10, 6020 Innsbruck, Austria

The provider is a PMS system, which is the provider of our booking software. The widgets are:

  • Inquiry form
  • Booking mask
  • Availability calendar

1. general

In order to process your request or booking, it is necessary that the data you have provided is processed.

We and zadego GmbH (both together also referred to as „Providers“) are in a contractually regulated business relationship. We procure an administration system or booking software.

Your personal data provided by you will be transferred to the administration system and to companies doing business with the administration system. This transfer takes place in particular to the aforementioned landlord, if applicable also to tourism associations, Tourismusverband Burgenland, registration service providers, payment service providers, and other companies that are connected to the administration system and/or landlord and must be used to fulfill post-contractual obligations.

The use of personal data by the providers is governed by the applicable statutory provisions and the consent you have given to the use of your data.

2. collection of data

As part of an inquiry or booking with us, you provide relevant data for the execution of the same. This generally involves your first and last name, email address, and address, but may also include dates of birth or other personal data. This data is only collected to the extent permitted by law, and only with your consent and through your active participation. Insofar as consent is declared electronically as part of the services, legal disclosure obligations are taken into account, and this consent is logged by suitable technical systems.

3 Purpose of this data processing

We will process your personal data in this context for the following purposes:

  • Offer submission
  • Fulfillment of reporting obligation
  • Payment processing

If personal data (your contact details, email, details of your desired stay at our establishment) is entered in one of these widgets, this is always done on a voluntary basis and solely for the purpose of being able to provide you with a corresponding offer for your desired stay. If no contractual relationship is established between the parties (i.e., there is no stay in our chalets), your data will be promptly deleted from our systems. In individual cases, statutory retention and deletion periods must be observed.

Source: https://www.e-recht24.de

Last updated: 02/15/2026

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