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Answers to your questions
Frequently asked questions
When will I receive the voucher?
If you have chosen a digital voucher, it will be sent to your e-mail address a few minutes after receipt of payment.
Vouchers including postal delivery will be dispatched within 1-2 days after receipt of payment.
How long is it valid?
Our vouchers are valid for a lifetime. So you can take plenty of time to plan the perfect vacation with us.
Is the voucher transferable?
Yes, our vouchers are not tied to one person or similar and can therefore be used in many different ways.
Cash redemption possible?
No. Our vouchers cannot be exchanged for cash.
Still undecided?
Your advantages
- Immediate dispatch by e-mail, perfect as a last-minute gift
- Voucher valid for life and never expires
- Wide range of payment methods
- A personal touch? We are also happy to send you a "real" voucher on paper